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Missing java.exe during Horizon 7.x upgrade

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Hi to all,
we're trying to upgrade our Horizon server from rel. 6.2.9. to 7.x (tried so far 7.3.2 and 7.5) but during the upgrade the error we got the error:

 

windows cannot find 'c:\program files\vmware\vmware view\server\jre\bin\java.exe' .Make sure you typed the name correctly, and then try again.

 

2020-04-19 16_06_51-Microsoft Teams.png

 

We checked the folder "c:\program files\vmware\vmware view\server\" during the upgrade and this is what happens:
- the installer/upgrade removes the old version of files and folders
- then it creates again the programs folder but the java.exe executable is actually missing in "c:\program files\vmware\vmware view\server\jre\bin\java.exe"
- if we click "ok" on the error, the installer continues till the end saying the installation/upgrade has completed succesfully, but the server is basically broken/not working

We managed to rollback to the previous snapshot (which is working fine) and tried to upgrade from 6.2.9 to 7.5 but we got the exact same behavior, so I guess there might be something wrong in the current server configuration.

Does someone have some hints to troubleshoot this issue?

 

Thanks

Maio


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