Hi, hopefully someone can help with this. We deployed Skyline several days ago, and apart from one or two minor blips, it registered without any issue and all seemed fine. When we log in to the VMware cloud services, we see the first collector registered (we have 2 physical sites and 1 vCenter appliance per site, so we deployed 1 collector per Site).
Everything 'seemed' to deploy fine, but it's not actually showing anything other than a high level view of the vCenter inventory. I can see both vCenter instances, all the clusters and hosts. But if I select any object (say to view proactive reports) it simply states "Data is not available for the applied search or filter."
After the first collector was deployed, we got a notification of the collector being registered in the cloud services portal, along with a message saying initial analysis had completed. However, for the next analysis it states it is due "11/16/2018 15:07:25 GMT"... Well, here we are at 16:30 on 16th November 2018 (GMT) and it's still showing that as the time of next analysis. No further analysis has been performed.
Also, the second collector doesn't show as registered. Even though it's all green, processing logs and uploading to the cloud. We even see the inventory for the vCenter instance that this collector has registered with, but the collector itself isn't listed in the dashboard.
All very frustrating, especially when the benefits have been pushed quite hard by our VMware TAM and we've no way of knowing what is actually happening (or rather, not happening).
Any help appreciated.
Thanks